![]() "Mr Smith" without a company name or any other information) we will return the item to sender. In rare cases, if the name is too generic (eg. We use a smart search so we only need part of the name or company name to find the correct match. How do you handle poorly addressed letters? Want it faster? Our scan add-on will get your mail digitally sent to you within 24 hours. ![]() That mail is sent to you via Royal Mail 1st Class who deliver 93% of their mail on the next working day. Mail is posted out on Tuesdays and Fridays. How long will it take for me to receive my mail?Ģ days in most cases (to a UK address). Once we have this we will set your service up within 24 hours (Mon-Fri). your post preferences (this is where you tell us what address we should forward your post to or whether you want to collect your post) But let's clarify this! From you we need: How long does the mail forwarding service take to set up?Ģ4 hours. This is to ensure we comply with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements. We have a legal obligation to check proof of ID and address for all of our customers. More info on parcels and storage Do I need to provide proof of ID? ![]() If you require us to store a parcel for more than a week, we charge a storage fee of £5 for each additional week. This includes storage of the parcel for up to one week (if you need time to pay for the forwarding costs). We charge £2.50 plus the Royal Mail cost to forward the parcel to you. We feel charging for parcels separately is a fair balance we hope you do too. Parcels are also received on an irregular basis, so many customers would end up paying more for no additional service. We do have separate charges for parcels for the following reasons: Parcel costs are highly variable depending on the size, and to provide a fixed monthly service that also included parcel costs would greatly increase the amount you pay. Your monthly cost is fixed and there is no variable amount to worry about, making your budgeting that little bit easier. Unlike most mail forwarding services we don’t ask for a postage deposit and then deduct handling fees plus postage charges from this. Are there any handling charges or postage costs for letters? View on Google Maps Are there any setup charges? Your address will be 20 Wenlock Road, London, N1 7GU.
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